The shift I saw in my supplier after insisting on a factory tour
I had been sourcing bamboo cutting boards from this company in Vietnam for about 8 months. They seemed fine on paper, good prices, decent communication. But I kept getting inconsistent thickness on the boards, like 0.5mm off here and there. I finally told them I wanted to visit their factory before placing another order. They tried to talk me out of it, said they were too busy. I pushed anyway and went last month. The difference was night and day. Their workshop was just three guys in a garage with one belt sander, not the facility they claimed in their catalog. I switched to a different supplier that actually runs a proper workshop with 12 workers and quality checks. Has anyone else had a supplier go quiet when you ask for a tour?