12
A supplier in Sterling Heights told me 'that's just how we do it here' when I asked about a late delivery.
I was waiting on a key part for a client job in Royal Oak last Tuesday, and it was already two days late. I called the place, and the guy on the phone just said that phrase like it was a good reason. It meant my crew of three guys sat around for half a day, costing me over $800 in lost time. He didn't even try to check the tracking or offer a fix. It makes you wonder how some local businesses stay open with that attitude. Has anyone else had a supplier in the metro area just shrug off a problem like that?
2 comments
Log in to join the discussion
Log In2 Comments
patricia4218d ago
That phrase costs you eight hundred bucks?
2
jennifer35817d ago
Oh my gosh, @patricia42, you are SO right. It is absolutely wild what some people will charge for a few fancy words. I saw a story about a simple logo that cost over a thousand dollars just because it had a "brand promise" line with it. Makes you wonder what they are really paying for sometimes.
2