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Had to choose between a refund or a replacement for a $300 camping tent
About 3 years ago I bought a tent from a big outdoor store and the zipper split on the second trip. I took it back expecting a quick swap but the customer service guy told me I could either get a full refund or a replacement but not both because of their policy. I went with the replacement because I needed a tent for next weekend and didn't want to shop around again. The replacement lasted maybe one season before the poles started bending in normal wind. Now I'm stuck wondering if I should have just taken the cash and bought something else entirely. Has anyone else had better luck pushing for a store credit instead of those two options?
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wren_walker623d ago
Three years later and that refund probably could've bought you a better tent on sale.
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lucas_jenkins3d agoMost Upvoted
Man, that's a good point. Inflation alone probably would've made that refund worth a lot less than the tent you actually wanted.
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