Got into a debate at the Home Depot return counter last week

Is it fair to return a half-used bag of mulch from April because the color faded? The lady in front of me said they should take anything no questions asked, but I feel like there's a line between a defective product and buyer's remorse. What do you think, where do you draw the line on returns?

2 comments

2 Comments

lane.joel5d agoTop Commenter

...but I gotta say that lady at the return counter is wrong. Home Depot isn't a rental service. You used half the bag, the sun faded it (which is normal for mulch), and now you want your money back? That's on you for not buying the color-treated stuff if you wanted it to stay dark. Returns should be for things that are actually broken or defective, not for stuff you changed your mind about after using it. Like, can you imagine bringing back a half-eaten bag of chips because they got stale? That's essentially what this is. They have a 90 day policy on most stuff, and it's pretty generous already.

rivera.jake5d ago

Isn't it wild how we've turned every store into a rental place with unlimited returns, like we forgot that buying something means owning it, not just borrowing it until we're bored? It's the same as people returning half-eaten food at the grocery store or worn shoes after a wedding.