Finally hit 0 calls on hold after 3 hours with Comcast

I spent 3 hours and 12 minutes on the phone with Comcast yesterday trying to fix my internet. The customer service rep kept transferring me to different departments and each time I hit a new hold record. Finally after the 6th transfer I got hung up on and the automated system said my call was important. Has anyone else been stuck in that loop where you keep getting disconnected before anyone helps?

2 comments

2 Comments

christopher_kim9d ago

Is it just me or is everything getting harder to fix these days lol

jason9588d ago

Right? Planned obsolescence is real. Everything's glued together now.