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Am I the only one who thinks that 'the customer is always right' is a stupid rule?
I had this older guy at a hardware store last month. I was trying to return a drill bit that I bought wrong size by accident. He just looked at me and said, 'no returns on bits, store policy.' I told him I didn't even use it, just picked the wrong one. He said 'should have read the package.' I was so frustrated but later I realized he was just following a dumb rule. But honestly, I've had customers scream at me for dumb stuff too. So I get both sides. Has anyone else dealt with a return policy that makes no sense?
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hannah2403d ago
That drill bit thing is just plain frustrating. Hardware store returns can be the worst sometimes.
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the_sandra2d agoTop Commenter
Did they at least give you store credit or just a flat no?
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