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That time an HR director told me to stop using jargon in internal memos

Our new HR director, Sarah, sat me down 3 months back and said my internal memos were full of corporate buzzwords like 'synergy' and 'leverage.' She told me to write like I was talking to a friend. I pushed back at first, thinking it sounded too casual. But I tried her way on a safety memo about the new warehouse rules, and I got 40 percent more opens than usual. Anyone else had a boss force you to dumb down your writing, only to see better results?
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2 Comments
wright.michael
Wait, you actually got 40 percent more opens from writing simpler?
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wood.noah
wood.noah8d ago
Yeah but is 40% even that big of a deal?
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