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Warning: A regular asked me to overlook minor faults in a trade-in camera.
Felt pressured to compromise standards for a good client.
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mitchell.nancy3d ago
Once caved on a dinged viewfinder for a regular, figured it was no big deal. Next week, they tried to trade in a body with a shutter count so high it was practically historical. Had to awkwardly explain that my 'generosity' had a one-time limit. Now I just point to the policy sheet and make a joke about my terrible people-pleasing instincts.
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brian_coleman3d ago
Yeah that's tricky but you gotta stick to your standards. Once you make an exception it becomes the new expectation, and then your reputation takes a hit. Good clients should respect your process, not try to bend it.
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