A client's comment about his old film camera made me think

I was fixing a guy's Nikon F3 last week and he said, 'I just like knowing there's a person who can fix it, not a company that will just replace it.' He was about 70. It hit different because we mostly talk about new gear here. Made me realize the real value isn't just the repair, it's keeping a story alive. How many of you get that kind of talk from customers?

2 comments

2 Comments

webb.blake14h ago

Had a customer say almost the same thing about his old watch... it really is about the history.

oscarscott13h agoMost Upvoted

Read something similar about old tools, @webb.blake, how they carry stories in the scratches and wear.