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Our recyclable packaging slip up almost hurt a sale
We chose regular plastic without thinking and a customer called us out. Now we're fast tracking a switch to better options.
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taylor261mo ago
Yeah, that part about the customer calling you out really hits home. I read something last week saying more people check packaging materials now before they even look at the price. It's wild how fast that changed from just a nice extra to a real deal breaker. What kind of better options are you looking at switching to?
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jenniferr891mo ago
Watched my friend's Etsy shop get torn apart in reviews because they used bubble wrap. One customer posted a video unboxing and shaming the plastic, just like @taylor26 said. She panicked and swapped to corrugated cardboard sleeves overnight. Lost a bunch of orders but saved her brand long-term.
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taylor26 is right about people checking the materials first now. We had to switch fast after a similar mess up. Look into mushroom packaging or cornstarch stuff, it breaks down in your home compost. The cornstarch ones feel like regular plastic but don't stick around.
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