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Can we talk about the $400 wireless alarm panel I installed that died in 6 months?

I wasted $400 on one of those fancy wireless alarm panels from a brand I won't name (but you can guess). Installed it for a client's new build in Denver, and after 6 months the touchscreen went completely black. No warning, no error codes, just dead. The client called me at 9 PM on a Friday because the whole system was useless without that panel working. I spent 3 hours driving over, diagnosing, and swapping in a backup panel I had in my van. The replacement was $200 extra plus my time. Now I stick with wired panels for the main hub and only use wireless for sensors. Has anyone else had a flagship panel just brick itself like that?
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noahhall
noahhall10d ago
Bought a smart thermostat that did the same thing, just ghosted me mid-winter.
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the_susan
the_susan9d ago
Did you try a hard reset before swapping it out?
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