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Had a client's CRM meltdown last Tuesday and it made me rethink trusting AI scheduling entirely
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juliagonzalez6d ago
Trusting any kind of scheduling software with client data, that's the real gamble right there. Hope you at least got a good story out of the crash.
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abbyd366d ago
I get what you're saying about trusting software with client data, that's always a risk. But the crash wasn't really the software's fault though. It was more about user error on our end, someone accidentally hitting the wrong button and it cascaded into a mess. The story I got out of it is mostly just me trying to explain to clients why their appointments got double booked and spending a whole day on the phone sorting it out lol. Honestly the real lesson was that having a backup plan matters way more than the software itself.
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