Vent: I stopped charging extra for extractions on oily skin clients.

Started including it as a standard part of the 60-minute facial after a client in Dallas said she'd never come back because the 'upcharge felt like a penalty'. Anyone else just bake certain services into their base price now?

2 comments

Log in to join the discussion

Log In

2 Comments

masontorres6mo ago

Good call, that upcharge always felt kinda cheap.

2

troy_reed6mo ago

Just cheap, or did it actually change how you used the service?

3