A customer told me my pressure washing lines were "sloppy" and it bugged me for a week

I was doing a driveway last month in Tacoma and the guy comes out and says "your work is solid but your lines look sloppy." I was annoyed at first because the concrete was clean. But I looked at it and yeah, the stripes were uneven. I was just going back and forth however felt natural. So I started pacing my steps and counting seconds on each pass. Now my lines are straight and even. Customers notice even if they don't say it. Has anyone else had a client give you feedback that actually made you better at a basic skill?

2 comments

2 Comments

dakota1602d ago

Gotta start pacing those steps like a metronome. I count "one one thousand two one thousand" as I move across and keep the wand the same height the whole time. Makes a huge difference when you look back at it from the curb. Also helps to overlap each pass by about half the width of the spray. Sloppy lines are one of those things that only matter to you and maybe one other person, but once you see it you can't unsee it.

brooke_walker2d ago

The counting thing is actually pretty brilliant, I might have to steal that. I've been doing the overlap thing for a while now and it really does hide a lot of small mistakes. But you're totally right about those sloppy lines haunting you once you notice them, it's like a splinter in your brain.