My spreadsheet just hit 500 'customer is always right' complaints logged

I started it as a joke after a guy yelled at me over a $3 coupon, but now it's a real document. The 500th entry was a lady who demanded a refund because her hot coffee was, and I quote, 'too thermally active'. Anyone else track the weird stuff just to stay sane?

3 comments

3 Comments

jake_chen3d ago

You ever try turning it into a bingo card? That made the dumb complaints way funnier for me, and it gave the crew something to laugh about on break.

masonpark1mo ago

Too thermally active" is an all timer. I saw a post once where someone kept a list of "best" complaints too.

rowan1091mo ago

Honestly "too thermally active" is a fantastic one. I remember a complaint about a blender that said it "blends too smoothly" which always stuck with me. People get so creative when they're annoyed.