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Tbh, my clinic's new laser machine broke down right before a full day of hair removal appointments.
We had to reschedule 8 clients in one afternoon, and the refunds basically wiped out our profit for the week. Has anyone else had a major piece of equipment just die on them like that?
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tessac2513d ago
Happened with our autoclave last month. The repair bill was more than a new unit. It's the hidden cost of relying on tech. You're not just losing that day's money, you're paying to fix the problem. Makes you wonder if leasing equipment with a service plan is smarter. The downtime is what really kills you though.
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grant.luna13d ago
Just charge the patients for the "vintage equipment" fee.
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