Warning: I blew $2,300 on a site scheduling app my crew used for 3 weeks
I got sold on this scheduling app last spring for our remodel jobs around Tucson, and it cost me $2,300 for a year upfront. The sales guy showed me all these fancy dashboards and drag and drop stuff, and I thought it would fix our constant mess of texts and paper schedules. Turns out my guys are not tech people, and half of them never even opened it after the first week. The app kept sending reminder texts to subs who were not even on the job anymore, and one plumber actually showed up two days early because the app had the wrong date. I ended up going back to a dry erase board in the trailer and a group chat, which has worked fine. The worst part is the company will not refund any of it since I paid for the full year, so I am just eating the cost. Has anyone found a scheduling tool that older crews will actually stick with, or should I just stop trying?