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Rant: called the concrete supplier in Nashville and waited 3 hours for a short load
I needed 4 yards for a patio pour last Thursday, and the dispatcher said they'd be there by 10 AM. Truck showed up at 1:15 with no apology or explanation, which killed my crew's whole morning. The debate is: do you call around to five different suppliers to get a better time guarantee, or do you stick with the same one for pricing loyalty? Has anyone else dealt with delivery windows being a total joke?
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bettyh8416m ago
Just ask them what their actual schedule looks like for the day instead of trusting a promised time. Last time I called around for quotes, one outfit flat out told me they run 2 to 4 hours behind on short loads during summer and to plan for it. That honesty saved my bacon because I told my guys to show up at noon instead of 8 AM. Maybe try asking the dispatcher straight up if they're actually running late before they even give you a window. It feels weird to question them but it beats sitting around with your crew doing nothing.
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