Dropped $2,300 on scheduling software my crew never touched" is the most relatable thing I've read all week. You basically paid 2 grand for a really nice app that just sat there looking pretty while your guys kept scribbling on clipboards. Here's the thing nobody selling that software will tell you: most crews hate change more than they hate anything else, even if the new thing would save them time. Three weeks is actually pretty generous, I've seen guys bail on day two. The paper didn't win because it's better, it won because it was already there and nobody had to learn anything. So yeah, you're not alone, that money just bought you a lesson about people being people.