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Rant: stop blaming the driver when the logs tell a different story

Had a client in Tulsa swear their PC kept blue screening because of a bad GPU. Pulled the event logs, it was their power supply dipping under load for 3 months straight, not the card. Why do so many of us jump to the expensive part first instead of reading the damn logs, and how do you convince a customer they're wrong without starting a fight?
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