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Rant: My brother, a mechanic, said 'you just swap parts until it works' about our trade
He meant it as a joke, but it made me think about how we explain our diagnostic process to clients. Do you try to simplify it or detail every voltage check?
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christopherwilson6mo ago
Sounds about right... my diagnostic notes often just say "tried the other thing.
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wyatt_fisher416mo ago
Yeah, "tried the other thing" is basically my whole troubleshooting process. My notes look the same.
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rowan5936mo ago
My last ticket just said "swapped cables" three times. Feels like we're all just guessing until something clicks. What's your actual success rate with that method?
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