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Pro tip: skip the software imaging suite and use a $12 USB dock for client drive swaps
I used to swear by our shop's imaging suite that costs us $600 a year, but a client came in with a dead laptop on a Tuesday and I grabbed a cheap SATA USB dock instead. I pulled the old drive, cloned it to a new SSD in 22 minutes, and the machine booted on the first try while my coworker was still waiting for the suite to load its own menu. That suite adds licenses, logins, and extra steps that made a simple swap feel like a big deal, and I never got a faster result out of it. The dock lives in my bag now and I have done 14 jobs with it since then, so I want to know what you all reach for when a walk in needs a drive moved today.
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