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Appreciation post: the tech at the Fry's on Thunderbird in Phoenix who drew me a network map in 1998
I know, random memory. But I was digging through a box in my garage last week and found this napkin with a hand drawn map of subnets and a little router doodle, and I just sat there for a minute. Back then I was 22 and had no clue why our office LAN kept dropping. This guy, no idea what his name was, stood there for like 25 minutes off the clock and sketched the whole thing out for me and explained why we had two DHCP servers fighting each other. Nobody does that anymore. Now I walk into a big box store and get someone reading the side of a box at me. Made me think we owe it to the new guys coming up to actually sit down and draw the napkin map for them instead of just handing them a ticket. Who taught you the stuff that actually stuck?
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