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A thank you note from a client in Omaha made my week

Finished a tricky stair runner job last month, and the homeowner mailed me a card saying it was the first thing her grandkids noticed when they visited. That kind of feedback, about the small details, is why I keep doing this. Anyone else get a note that stuck with them?
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2 Comments
joseph_black
My old foreman kept every thank you card in his toolbox. Found them after he passed, a whole stack from forty years of jobs. Makes you realize the work outlasts the tools.
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sethr11
sethr1112d ago
My toolbox just has old receipts and regret.
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