Trade-in offer came in $4,200 under what I owe, now what?

Last Saturday I drove my 2019 Civic to the CarMax in Austin to see what they'd give me. The offer was $13,800 but I still owe $18,000 on the loan from that dealership on Lamar. I need out of this payment, but rolling negative equity into another loan feels like digging a deeper hole. Has anyone successfully negotiated a trade-in or used a private sale to close that gap?

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