Spent 6 months dodging the phone room at my insurance job, then found out it was the best part

Rowan Webb · 2026-10-02T10:25:04.68409+00:00

I work claims processing in Des Moines and I managed to avoid the phones for half a year by volunteering for every batch of paper files anyone would hand me, since I figured calls were just angry people yelling about deductibles. Then our team got short staffed last month and I got put on the line for two weeks, and it turned out most callers just want to know where their check is and say thanks when you actually look it up, plus the day goes by way faster than staring at form 1044. Is there a part of your boring job you avoided for months that you ended up liking more than the stuff you volunteered for?

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Spent 6 months dodging the phone room at my insurance job, then found out it was the best part | Boring Job Talk - Rigidtalk