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PSA: My bank's mobile deposit glitched and held $2,800 for 9 days

Last Tuesday I tried to deposit a check through my bank's app like I always do. The app said it went through but the money never showed up in my account. Called customer service and they said the image was "blurry" even though it looked fine to me. Three transfers and a branch visit later they finally released it. Has anyone else had their bank's mobile deposit just eat a check for over a week?
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2 Comments
mason.faith
Used to brush off mobile deposit complaints but now I get it, that's brutal.
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emma_mitchell
I mean, "blurry" usually just means the app had a bad focus issue.
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