Serious question, did anyone else write down every part number on paper before phones

Jake Flores · 2026-10-15T14:05:05.019442+00:00

For my first two hundred service calls I kept a little notebook in my shirt pocket and wrote down every model and serial number by hand, which meant digging it out with greasy fingers and squinting at a page later when the office called back. Now I just snap a photo of the tag with my phone and I can zoom in on a serial number while I'm standing in a customer's kitchen in Victorville, which saved me a second trip last Tuesday on a fridge that needed a $140 defrost board. How do you all keep track of model numbers when the tag is half rubbed off or tucked behind a water line?

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Serious question, did anyone else write down every part number on paper before phones | Appliance Repairers - Rigidtalk