R
21

Hot take: I fought a Samsung ice maker for three hours yesterday and lost.

It was a model RF28R7351SG, and the auger motor just quit mid-cycle, leaving a full bin of cubes. I swapped the motor with a new one, but now it's making a grinding noise and won't eject. Has anyone else had this specific auger motor replacement go sideways?
2 comments

Log in to join the discussion

Log In
2 Comments
olivia_lewis
Ugh, my neighbor went through the exact same thing with that motor. He said the new one had a bad gearbox right out of the box. Had to send it back and wait for another one, total headache.
1
brown.emma
Yeah, the "bad gearbox right out of the box" thing seems to be a pattern. I saw a whole forum thread last week where like three people in a row got the same model with a whining sound in second gear. One guy took a video of it, and it was super obvious.
1