Bad part replacement

Troubleshooting for the mechanical elements of the RigidBot

Bad part replacement

Postby hapoo » 26 Jul 2014, 18:17

I received my rigidbot several days ago, ripped open the box and started assembling it. Unfortunately for whatever reason I'm missing screw 1108 and part 1068 doesn't fit the motor shaft. I sent an email to inventapart and still haven't gotten a response. Anyone know where I can get some replacements?
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Re: Bad part replacement

Postby spiderdaddy » 26 Jul 2014, 20:27

I can't give you specific replacements, but there are several suppliers mentioned in the unofficial Parts List here: http://rigidtalk.com/wiki/index.php?tit ... Parts_List

These are of course user group recommendations and YMMV.

Hope this helps.

BTW, better to use https://iap.supportsystem.com/ than e-mail. That way you get a tracking number and can follow up.
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Re: Bad part replacement

Postby hapoo » 27 Jul 2014, 16:34

Just what i was looking for, thanks for the link to the support page spiderdaddy.
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Re: Bad part replacement

Postby bobhinkle » 13 Aug 2014, 23:42

Just a heads up on the screws. If they take too long i went to my local hardware store and found all the screws i need to complete my extruder. They are m3 x .50 x (needed length). Cost me about $2 for all the extruder srews that i didn't have.
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Re: Bad part replacement

Postby Klantz » 14 Aug 2014, 03:02

Another source on M3's is a hobby shop. My local hardware stores had nothing, but HobbyTown had every length M3 I could ever want.
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Re: Bad part replacement

Postby ramak » 15 Aug 2014, 20:24

The extruder gear is a common problem and usually an easy fix. See this wiki page: http://rigidtalk.com/wiki/index.php?tit ... otor_Shaft
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Re: Bad part replacement

Postby Snarkticon » 17 Aug 2014, 15:29

I was assembling my kit last night and found I was missing the same screw (1108) as well as the 1109s and 1110 for the extruder. Thanks for linking to the parts list on the wiki, spiderdaddy - it's a lot more detailed than the set that came with the kit.

FYI - Home Depot is zero help. I was able to find the 1108 screw at a local mom-n-pop hardware store, but nothing matching the 1109 or 1110 screws.
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