Connecting to Printer problems

Troubleshooting any electronic elements of the RigidBot

Connecting to Printer problems

Postby Kzkid50 » 25 Jul 2014, 23:03

Rigidbot Big - No LCD

I am not able to connect to the printer via my PC's. I have installed the arduino drivers. (multiple times) and I have tried two Vista and a Windows 7 PC's with two separate USB cables. Any one else have this issue?
Ideas and suggestions are appreciated.

Thanks in advance,
K.Z.
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Re: Connecting to Printer problems

Postby spiderdaddy » 26 Jul 2014, 20:47

Hi,

I'm assuming you went through all this, but I'm obliged to post it ;)
http://rigidtalk.com/wiki/index.php?tit ... d#Software

Charli's User Guide has stuff about the USB I believe.

Do you get any indication from windows that a device has been connected, i.e. in the hardware system settings etc.?
Also have you got anybody with a linux machine? A dmesg when connecting gives good information about what the USB is actually doing. (I'm not proposing you switch to linux, just as a diagnostic).
Adjusting the baud rate? 115200?
Have you measured voltages on the board and the PSU? Does the RB actually have power?
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Re: Connecting to Printer problems

Postby Kzkid50 » 26 Jul 2014, 21:55

Thanks for the reply,
I did go through all the steps. I pulled the board and I get the LED light to flash twice and then it does a rapid set of flashing that dimish to off and then returns.
None of my systems recognize the USB cable has been plugged in and no com port is recognized by the software.

After I completed another round of testing this AM, I have concluded the USB connector is bad or I have a short in the board. I do not have the LCD display so I can't try connecting through that.

I have asked IAP to send me a replacement main board, hopefully that will come quickly.

Be well,
K.Z.
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Re: Connecting to Printer problems

Postby Rosebug » 28 Jul 2014, 01:02

Just got my 10x10 assembled and calibrated. No lcd
Per original post...
I have the power supply on a surge protector strip.
Have to turn off machine and surge protector because power supply still hot hours after turning printer off.
Also , I unplug the cord and replug to get blue light on power supply to come on.
Bed heats up so I know it is getting power.


Current issue: Having a heck of a time getting computer to see printer.
I have downloaded Arduino, Cura and Repetier, already used Pronterface.

I do not get the same options as the install video, Frame 40 .
https://www.youtube.com/watch?v=yj0R2RxSZco
Port com 3 available in Prontrface and Com 1 in Repetier
Previous 3D printer would connect right up so know how it should work.

This is what my Pronterface.exe.log says:

Traceback (most recent call last):
File "pronterface.py", line 1566, in connect
File "printcore.pyc", line 76, in connect
File "serial\serialwin32.pyc", line 30, in __init__
File "serial\serialutil.pyc", line 260, in __init__
File "serial\serialwin32.pyc", line 56, in open
serial.serialutil.SerialException: could not open port COM3: [Error 2] The system cannot find the file specified.


Also tried this tutorial: First 5 steps do not happen.
http://www.plasticscribbler.com/tutorial/getting-started/item/92-3d-printer-driver-installation-windows-7#.U9WWR7Gp6Sr

This document helpful too:
https://onedrive.live.com/view.aspx?resid=3333905E3CA56169!197&ithint=file%2c.pdf&app=WordPdf&authkey=!AKzwTwccd-ajXHc


Any ideas? Is it a driver? Firmware? Or should I pack it back up? still have box.
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Re: Connecting to Printer problems

Postby spiderdaddy » 28 Jul 2014, 20:48

I would expect Windows to at least show the USB Device as unknown in the Device Manager before installation of the drivers.

For both of you I suggest IAP support tickets.

It might be a good idea to refer to this thread in the ticket, because perhaps if IAP can give us an indication of what they think constitutes a dead board then this will help others.

(The trick with linux is still worth it if you know some one with that because the info in dmesg is usually very helpful).
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Re: Connecting to Printer problems

Postby Rosebug » 31 Jul 2014, 16:28

Thanks for reply, Submitted ticket to IAP.
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Re: Connecting to Printer problems

Postby Rosebug » 18 Feb 2015, 15:09

7 months later....
Replacement board from IAP installed.
Computer will not connect to printer.
Uploading Marlin firmware in arduino gives me this message

avrdude: usbdev_open(): did not find any USB device "usb"

Any one figure this out yet?
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Re: Connecting to Printer problems

Postby troubadixx » 21 Feb 2015, 08:07

PSU: Are you using the RigidBrick? Are you sure your board is getting the power it needs?

2nd thought: I read a report somewhere in which someone claimed that he got the exact same part back from IAP - without and changes of repair... Hope that's not the case for you!
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